Skip to content
Here are 10 tips for having better conversations:
- Be present and engaged. Don’t multitask – give your full attention to the person you’re speaking with. Make eye contact and put away any distractions.
- Ask open-ended questions. Questions that require more than a simple “yes” or “no” invite the other person to provide more detail and perspective.
- Listen more than you speak. Let the other person do more of the talking and focus on understanding them. Don’t just wait for your turn to respond.
- Avoid interrupting or talking over someone. Let them finish their thought before responding.
- Be curious and ask follow-up questions. If something interests you, ask for more information. People like it when others are interested in them.
- Look for common ground. Focus on shared interests, experiences, or opinions as a way to find a connection.
- Be positive and upbeat. Having an optimistic, cheerful demeanour can help set a friendly tone.
- Use positive body language. Nod, smile and lean in to show you’re actively engaged and listening.
- Avoid judgmental language. Don’t criticize or belittle the other person’s views.
- Be comfortable with silence. Don’t feel like you need to fill every pause. Moments of silence allow time for reflection.